Ask a Technician: Common Car Questions, Answered
When it comes to maintaining your vehicle, clear and accurate information matters. Below, our service experts answer some of the most common questions drivers ask, so you can make confident decisions about your vehicle’s care.
Should I use premium gas if my owner’s manual says regular unleaded is fine?
Is it helpful to describe or imitate the noise my car is making?
How can I tell if my vehicle really needs the repairs being recommended?
How can I find a trustworthy mechanic?
Why should I service my vehicle at a dealership?
1. Should I use premium gas if my owner’s manual says regular unleaded is fine?
No. If your owner’s manual recommends regular unleaded fuel, using premium gasoline will not improve performance, fuel efficiency, or engine life.
Modern engines are designed and calibrated to run on a specific fuel octane. Regular unleaded fuel meets the needs of most vehicles on the road today. Premium fuel is only necessary for certain high-performance or turbocharged engines that require higher octane to prevent engine knock.
If your vehicle runs smoothly without knocking or pinging, regular unleaded is the correct choice. Paying extra for premium fuel in a vehicle that does not require it offers no measurable benefit.
2. Is it helpful to describe or imitate a noise my car is making?
Yes. Any detail you can provide helps our technicians diagnose concerns more accurately.
Instead of imitating the sound, try to describe it. Helpful details include:
- Whether the sound is squealing, grinding, clicking, or knocking
- When it occurs, such as while braking, turning, accelerating, or starting
- Whether it happens consistently or intermittently
- If it occurs only when the vehicle is cold, at highway speeds, or under load
In some cases, a brief ride-along allows the technician to hear the concern firsthand, which can speed up diagnosis and reduce guesswork.
3. How can I tell if my vehicle really needs the repairs being recommended?
Trust comes from transparency and communication. A reputable service department will clearly explain:
- What was inspected
- What needs immediate attention versus what can wait
- Why a repair is recommended
- What could happen if it is delayed
You should always receive a clear estimate before work begins and have the opportunity to ask questions. It is reasonable to ask how urgent a repair is or what options may be available.
The Client service team is here to educate, not pressure. We encourage open conversation so you understand the condition of your vehicle and the reasons behind every recommendation.
4. How can I find a trustworthy mechanic?
A trustworthy mechanic is defined by consistency, credentials, and communication.
Look for a service center that:
- Employs trained and certified technicians
- Uses manufacturer-approved parts and equipment
- Provides written estimates and clear explanations
- Has a clean, organized service facility
- Is willing to answer questions without hesitation
Many drivers begin by scheduling routine maintenance, such as an oil change, to get a feel for the service experience before committing to larger repairs.
5. Why should I service my vehicle at a dealership?
Servicing your vehicle at a dealership offers several important advantages.
Dealership service centers are staffed by technicians who are trained specifically on your type of vehicle and who receive ongoing education as technology evolves. They use specialized diagnostic tools and manufacturer-approved parts designed for proper fit and performance.
Dealerships also have direct access to service updates, recalls, and warranty repairs. If your vehicle is under warranty, many repairs may be covered at no cost to you. In addition, manufacturer-backed service often includes nationwide support, which can be valuable if you travel.
From convenience features to accountability standards set by the manufacturer, dealership service centers are designed to provide reliable, consistent care you can trust.
Have More Questions About Your Vehicle?
Our service team is always happy to help. Whether you need routine maintenance, have a warning light on, or simply want expert guidance, contact Client to speak with a service professional or schedule your next visit.